Literature Review On Employee Satisfaction | Term Paper Warehouse


literature review of job satisfaction

LITERATURE REVIEW Introduction Non-commercial Foodservice Operation Herzberg’s Two-Factor Theory of Motivation Theories related to Motivation and Job Satisfaction Factors Influencing Job Satisfaction Measuring Job Satisfaction Summary CHAPTER 3. Literature Review on Customer Satisfaction Dr. Ankur Saxena (Technocrats Institute of Technology - MBA, Bhopal, India) 1. Introduction: Customer satisfaction is an ambiguous, abstract and confusing concept. Customer satisfaction refers to the extent to which customers are happy and delighted with the products and services provided by a business. In. Paaryveanthan Vellasamy () CHAPTER 2 LITERATURE REVIEW Introduction “Job satisfaction does not seem to reduce absence, turnover and perhaps accident rates”. -Robert L. Kahn “Job satisfaction is a general attitude towards one’s job: the difference between the amount of reward.

Workplace empowerment and nurses' job satisfaction: a systematic literature review.

Citation Download PDF. Abstract: The present research is a literature review of the leadership styles and its effectiveness within the literature review of job satisfaction team-building. Specifically, this paper tries to review the literature in the sphere of job performance focusing on the leadership styles. Both leadership types and styles had been reviewed in relation to the productivity in the organization along with the role stressors and role ambiguity. Additionally, literature review of job satisfaction, literature review explores the concepts of role stressors such as role ambiguity and role conflict, which are often found as the most important source of job dissatisfaction and poor job performance.

Understanding the nature of role stressors and potential sources which may cause them to will help organizations to take control of managing role stressors. Also, it was found that the relationship between job performance and job cooperation was somewhat controversial in the literature. Therefore, it is important to understand the nature of different leadership styles and assess their impact on resolving different organizational problems.

For the last two decades, the critical importance of the team effectiveness has been considered as the main aim of the many papers. The process of managing teams and ensuring their effectiveness requires the presence of the leader who can motivate and provide a vision for their subordinates. Leaders are believed to set smart goals for the subordinates and empower them enough to achieve the organizational goals.

The research sphere which is focused on analyzing the influence of leaders to manage the effectiveness of the teams can be regarded as one of the most developing areas.

The role of leaders is regarded as the critical tools for the team members. The reason is that leaders play a vital role in literature review of job satisfaction collective norms, assisting the team members to face and resolve the challenges arisen in the team environment. The critical importance of leaders on team member resulted in the creation new ways based on which leaders can provide value for the members of the team, literature review of job satisfaction.

The managing style of the leaders is essential to the success of the teamwork. In many cases, leaders are not aware of the main needs and wants of their subordinates, or they fail to understand the difference between the individuals involved in the team. It is crucial for the leaders to provide compelling direction which can help the members of the team achieve the team and organizational objectives.

Compelling direction can consist of transformational leadership; also known as person focused leadership behavior, as well as compelling direction should be good enough to initiate the structure which is task-focused leadership.

In this regard, it is important to look at the difference between the two types of the leadership behavior, literature review of job satisfaction. Task leadership behavior or management style focuses on the accomplishment of the task on time and an accurate manner. Task-focused leaders formulate the schedules with easy-to-reach objectives which can help team members to work more effectively. On the other hand, person-focused leadership is mainly concerned with the creating better and enhanced environment which motivates and empowers employees.

The recent research conducted by Deloitte identified different types of team styles that should be followed by the leaders to ensure the efficiency of the teamwork. The first style is known as pioneers. Pioneers are the type of teams who have strong conceptual skills, and they often try to see the big picture of the situation.

Moreover, they are open to take risks and always strive to achieve the goals and objectives by going beyond the expected boundaries, literature review of job satisfaction.

Also, pioneers are always open for innovations, and they try to find creative ways of solving existing problems. Another style is guardians, which is also popular among teams, literature review of job satisfaction.

Unlike pioneers, guardians always value stability, and they are less prone to change. The further style is known as drivers, drivers are quite fast and look forward to facing challenges. They try to solve the emerging problems as soon as possible based on the available data and resources.

The integrators are another style followed alongside three team styles mentioned above. They value relationships more, and they think that teams can achieve success only by working together. Thus, it is believed that teams that follow above-mentioned styles enjoy different advantages, such as innovativeness, increased communication between team members and quick access to decision making.

According to the classification of team styles, the research aimed to define the influence of various factors which may trigger the motivation of team members in the workplace. Leadership is considered as a widely discussed topic in the literature. Leadership is considered as a way person uses to lead the other people. Employees play a critical role in ensuring the quality of service.

When employees are clear about their expectations and requirements, they are more likely to perform better, literature review of job satisfaction.

Although leaders are responsible for the proper task and job allocation, different leadership styles have several approaches how tasks are being allocated. Leaders are claimed to have a positive impact on the efficiency of the organization by influencing the team members. Particularly, leaders considerably influence its followers in the organization.

Therefore, it is important to understand the nature of leadership styles such as transactional and transformational to assess their impact on resolving different organizational problems.

At present, numerous organizations stress on formulating the team and workflow to increase the efficiency of the performance in the organization. To achieve this, literature review of job satisfaction, the role of the leaders is of high importance in the organization. Formulation of high performing teams can be accomplished by learning the expectations and references of team members.

Furthermore, every member of the organization should have clear responsibilities, duties and need to understand their role in this entity. In short, expectations of top-level managers should be identified and communicated properly to employees and subordinates Van et al. Generally, in transactional leadership, the system based on rewards is used to motivate the followers. Though, the motivation given through such approach does not last long. Turning to transformational leadership, this style serves to improve the collaboration among organization members Keegan et al.

Transformational leaders let their followers feel as the part of the organization, literature review of job satisfaction. Such leaders have a strong inspirational vision to encourage the employees of the organization care about the company goals literature review of job satisfaction their own goals and interests.

Such leaders are believed to be enthusiastic and energetic. Conversely, literature review of job satisfaction laissez-faire leaders provide a good environment to subordinates as well as empower them to take decisions themselves.

As the subordinates have full authority on making decisions, laissez-faire leaders do not usually give feedback on the accomplished tasks. From the behavioral perspective, the number of studies that have analyzed the role of leadership in team context has increased. According to Fleishman et al. According to Fleishman, there are two common classifications of the team behavior which includes person-focused and task-focused.

Task-focused behavior is mainly concerned with the definition of task requirements, the process of the task completion and complete fulfillment of the given task. Unlike task-focused behavior, person-focused behavior focuses on the development of the cognitive issues in individuals and behavioral patterns in individuals before they start working as a team.

The literature suggests that there are three main categories of the task-focused leadership that should be studied including transactional, initiating structure and boundary spanning. Transactional leaders always praise and reward their subordinates when they meet and exceed the required job expectations.

In other words, the task-focused behavior is focused and formulated on the basis of goal setting theory, equity theory and reinforcement theory as accomplishing goals and completing tasks constitute the idea behind these literature review of job satisfaction. The literature suggests that transactional leadership based on contingent reward positively contributes to the team development and team effectiveness.

The research conducted on identifying main factors which lead to the success of transactional leadership revealed that team members who are under the influence of transactional leader are more likely to have a strong relationship among member despite the small team size.

Peter Drucker mentioned that leadership is not created, taught and learned. Thus, a great amount of attention was dedicated to understanding the number of characteristics that are found in leaders. According to the trait theory of leadership, there have been some important studies, which aimed to provide more valid results to describe the specific traits of leaders that can be learned and taught. According to the research by Locke drive, self-confidence, cognitive ability, honesty, and integrity are considered to be the most commonly observed traits of successful leaders.

Literature review of job satisfaction, knowledge of context and desire to lead were added to the list of successful leadership traits. These traits include extroversion, emotional stability, literature review of job satisfaction, readiness to accept challenges, agreeableness, and openness to experience. Boyett mentioned the role of leaders is crucial in gaining the trust of their subordinates and stimulate their commitment towards the successful fulfillment of the undertaken project.

Boyett described the influence of literature review of job satisfaction in the following manner. Firstly, the leaders should have idealized influence, in other words, they have to be charismatic. Leaders can execute the confidence and competence. Secondly, leaders should be able to inspire their followers; this is mainly attributed to their role of inspirational motivation. It is important for the leaders to be able to take each separately while dealing with them.

Each person is different from the others regarding their characteristics; needs, wants and attitude towards specific tasks. Therefore, leaders should have the individual consideration to each team member. Another important trait of a leader is described as intellectual stimulation. Precisely, it is important for the leaders to be intellectually stimulating. Leaders have to able to question everything starting from simple assumptions to status quo. Providing rewards to employees is considered as another important characteristic of transformational leaders.

Leaders are expected to set the clear objectives for their subordinates. Upon the accomplishment of these objectives, the followers should be rewarded accordingly. The study conducted by Keegan et al. Aggregate leadership dimensions, literature review of job satisfaction turn, include guiding, involving, role specifying and organizing teamwork.

Over the years, organizations are stressing on the team-building to increase their production processes, to service their customers, and to learn and grow in the long run Cohen and Bailey, ; Osterman, Effective teams, or teamwork, may facilitate flexible work arrangements and complex task accomplishment, as well as act as a source of dynamic capability that ensures long-term organizational effectiveness Teece at al.

To date, management scholars have extensively investigated teams as both production units and social systems see Ilgen et al. Team-based work systems, by enhancing connections and collaborations among people and different units, can serve as a functional structure that facilitates collective knowledge creation and utilization Mohrman et al. Many books, academic journals, and latest news titles have been devoted to the importance of teamwork, literature review of job satisfaction, group work and to different factors which may ensure its effectiveness.

According to Edmonsonliterature review of job satisfaction, the teams who plan everything firstly and execute their plans, later are not found to be feasible in the 21 st century. Collaboration and coordination are found to be an essential element of the team. At present, it is rare to find teams which are well designed and dynamic and which exist for a long period. The teams which have succeeded to stay competitive and successful are considered to be those who developed good interpersonal skills among one another.

According to Edmonson, teaming is considered as an important of literature review of job satisfaction growth.


Job Satisfaction Mba Thesis Chapter 2 - Literature Review | Bartleby


literature review of job satisfaction


Literature Review: Job Satisfaction Page 2 Veldhoven ). These long work hours may be indicative of a strong commitment by clergy to their congregations and community. Personal dedication, investment in one‟s job, and commitment increase job satisfaction in . Literature Review Introduction Job satisfaction is a very important attribute which is frequently measured by organizations. Organizational scholars have long been interested in why some people reports being very satisfied with their jobs, while others express much lower levels of satisfaction. (Locke, ). The. The review of the literature shows that the relationship between job performance and job cooperation was somewhat controversial in the literature. However, the recent studies show that there is a significant relationship between job performance and job cooperation.